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Editorial Contact Info Customer Service Contact Info Subscription Department Address Account Status Change of Address Billing/Payment Renewals Cancellation Damaged Issues Missed Issues How long does it take to get my first issue? Do you share my name and address with other companies? How do I get online access? Unable to log-in Problem downloading back articles and boat reviews Forgot my password Editor in Chief: Darrell Nicholson Editorial Offices:
7820 S Holiday Dr.Suite 315 Sarasota, FL 34231 Editor Note: Due to the volume of e-mail messages received, we regret that we cannot guarantee a response to individual inquiries. Practical Sailor P.O. Box 5656 Norwalk, CT 06854 Customer Service E-mail
Not sure when your subscription expires? If your payment has been received? Click here to check your account status online! As always, if you do not find the information you are looking for, please contact us by e-mail, phone, or mail [Return to top] You can quickly and easily change your address online by clicking here! Change of Email Address for web access click here [Return to top] If you would like to pay your bill in full using your credit card, click here to go to our secure payment page. You may also call 1-800-829-9087 if you prefer to pay over the phone. Payments may also be mailed to: Practical Sailor, PO Box 420235, Palm Coast, FL 32142-0235 If you would like to check your payment status, please click here. If you have already paid your bill, but are still receiving invoices, please keep in mind that it can take up to two weeks for us to receive and process your payment. If it has been less than two weeks since you sent your payment, please disregard any invoices that you receive, as we may be unable to intercept them in the mail. If it has been more than two weeks since you remitted payment, please contact us by email here. [Return to top] Renew your subscription online If you would like to find out when your subscription expires, please click here. [Return to top] You may cancel your subscription by calling 1-800-829-9087 or mail your request to Practical Sailor, PO Box 420235, Palm Coast, FL 32142-0235. We will promptly stop your service and issue a refund for any un-mailed copies. Allow 6 weeks for refund processing. If you cancelled your subscription, but are still receiving bills, please note that it takes a few days for a cancellation to become effective. Therefore, if you receive any invoices after you have cancelled, please ignore them. [Return to top] If your issue arrives damaged and you have a standard sized mailbox, please check with your Post Office to see if your magazines generally arrive in good condition. If they do not, you can report damaged issues online by clicking here to request a replacement copy. [Return to top] If you have missed an issue, we may have an incorrect address on file. Please click here to verify your address and report your missed issue. Your subscription may also have stopped being delivered due to nonpayment. Click here to check the payment status on your account. If you would like to pay in full for your subscription, please click here to go to our secure payment page. If none of these explanations apply, please click here to report the missed issue. [Return to top] All requests to reprint articles from Practical Sailor must be sent to the following address: Jennifer Jimolka- Practical Sailor - P.O. Box 5656, Norwalk CT 06854 Or call 1-203-857-3144. [Return to top] It may be confusing to receive a bill before your first issue. Because our publications are mailed via Periodicals Postage (formerly Second Class postage) and our statements are mailed via First Class Postage, sometimes the statements arrive before the first issue. We are sure that once you receive your first issue of Practical Sailor, you will be thrilled with the top-quality information we pack into each issue and will want to continue your subscription. If you choose to pay for your subscription with this first statement, please be reassured by our money-back guarantee. [Return to top] Print subscriptions usually take about 6-8 weeks from the time you send in your order until you receive your first issue in the mail. Our publications are delivered via U.S. Mail, Periodicals Postage. [Return to top] Like many other publishers, we make portions of our customer list available to carefully screened companies that offer products and services we believe you may enjoy. If you do not wish to receive these offers and/or information, please let us know by contacting us at: Practical Sailor Opt Out Program, 800 Connecticut Ave - Norwalk, CT 06856-1631 Please be sure to include your current mailing label. We do not share email addresses or telephone numbers with other organizations. See our Privacy Policy for more information. [Return to top] If you are already a subscriber, you must register first to get online access. Just go to Get Web Access Now and fill out the short form. If you are not a current subscriber, you may subscribe here and gain immediate web access. [Return to top] Username and passwords are case sensitive. [Return to top] Many of our charts and tables on this site are PDFs. Be sure you have Acrobat Adobe Reader 5.0 set up on your computer. You can download it free here. For other problems downloading articles click here. Back articles and boat reviews are available online. Registered subscribers pay $7.50 for a downloadable back article and 14.95 for a downloadable boat review. [Return to top] If you can't remember your password, click here. Your registered email address is your Username. If you cannot remember your Username, please send us and email by clicking here. [Return to top] | |||||||||||||||||
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