Where Credit is Due: November 2012
After five years of hard use on my dock lines, my Shockles Line Snubbers were showing their age (although still working fine), so I decided to replace them. I contacted the company (www.shockles.com) to order replacements and actually got a personal email back from the president, asking why I needed replacements. After I explained, he said that if I returned the old Shockles after I received the new ones, they would happily refund my purchase price, so they could tear apart and evaluate Shockles that had been in hard use for five years. Great company, great product, great service.
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