Where Credit is Due: March 2013
I purchased a Winchrite machine for my sailboat three years ago and used it for a year. The machine was working OK but not great, and I was puzzled as to why it wasn't as strong as it was when it was new. I called Winchrite (www.sailology.com), and they said to send the unit back. Instead of repairing my Winchrite, they sent me a brand-new one. I couldn't believe it. This is what an American company does. No wonder they have a great product and great company.
I used my new Winchrite all this last summer, and it worked smoothly. Their product is the best, and I would recommend it to anyone who wants to take the work out of winching halyards.
William D. Kerr
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