Where Credit is Due

August 2013 Issue

Where Credit Is Due: August 2013

Two years ago, I purchased a Water Witch bilge pump switch. When it developed a glitch, I called Kathleen at Water Witch Inc.ís San Diego office (www.waterwitchinc.com). She asked me a couple of questions, then assured me the replacement part would be shipped the following day. It was, followed by an email saying it had shipped. It arrived 10 days later (international), complete with a personal note. Does it better than this? I think not.

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