Where Credit is Due
October 2013 Issue
Where Credit is Due: October 2013
While testing systems for anchoring out, we found our 240-volt watermaker (commissioned for the first time) would not run on our Northern Lights 9-kilowatt generator. After the usual investigation and no success (original wiring of generator was set up for two 120 legs), we called Northern Lights East Coast (www.northern-lights.com) as our installer had long gone out of business as had the original dealer. When telephone description did not solve situation, to our surprise, James, the southeast service manager, said he would be out to the boat in the morning. He solved the wiring in a few minutes with a fantastic attitude and a wealth of knowledge about the genset. And, it was a courtesy callóno charge. Thank you, Northern Lights for a great genset and your service.
Walt & Joy Weiss Kass
Joy of Tahoe, Lagoon 44