Where Credit Is Due: January 2014
I have a 6-year-old Garhauer traveller (www.garhauer.com). The sheaves came loose and lost their bearings. At the recent Annapolis boat show, I asked the Garhauer Marine reps how to get replacement bearings. They had me send the carriers back, and they replaced the sheaves for free. Also, I mentioned I was looking for some odd-size, stainless-steel dinghy clamps, and they offered to fabricate them. They charged me the standard (very fair) price rather than custom price. Wow!
Chouette, Brewer semi-custom cutter
Lewisporte, Newfoundland, Canada
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