Where Credit is Due
January 2014 Issue
Where Credit Is Due: January 2014
Recently, while getting off my boat, the lifeline gate came off in my hand, and I accidently dropped it in the water. I was able to retrieve the gate, but the modified nut holding it in place was gone. I contacted Ed at Seco South (www.secosouth.com). After sending him my lame drawing of the gate, he asked me to send the lifeline with the detached gate. Within days, I had a new lifeline with new hardware to put back on the boat. Seco South charged me a nominal fee, which was mostly for shipping. Thanks for a job well done and for standing behind something that was years out of warranty. It was wonderful to deal with such fine people and such a fine company.
Sail La Vie, Island Packet 445