Where Credit is Due
June 2011 Issue
Where Credit is Due: June 2011
I have a Groco SV-750 full-flow flanged seacock that had one side with a stripped bolt and threaded connection. I emailed Groco (www.groco.net) and received instructions on how to repair it, or if I could not repair it, they offered to fix it at no charge. They added that the seacock design was no longer available, but that they’d be willing to exchange it for one they had.
I asked if they would send me the brass bolt since I couldn’t get a compatible metal locally. I was sent two bolts, two machine screws, and the maintenance, parts and assembly information at no charge. After cleaning the thread connection, the new machine screw went in and held quite nicely. My thanks to John Cly at Groco for his assistance!
C. Henry Depew