Mailport July 2011 Issue

Mailport: July 2011

Customer No-service

Has anyone raised issues concerning poor warranty support from ICP Solar Technologies ( and their Pro-Kit solar panels? I have a defective model SE-1200 rigid 15W panel that they admitted is bad and covered by the warranty, but they have been unable to replace it. My initial complaint was sent to them on May 18, 2010. I get plenty of promises, but no results. The last communication I received from them was Aug. 12, 2010.

Joe Valinoti
Via email

Practical Sailor tried to contact ICP Solar regarding your problem, to no avail. We sent multiple emails and made several phone calls to customer service but never got a response. As of presstime, none of the emails nor phone numbers on the company’s website are operational. We would advise readers to steer clear of the ICP panels, unless you can find used ones with a known track record at a bargain price.

Next: Thanks PS

Comments (1)

Hey. This letter is two jammed together with some text missing.

Regarding the epoxy testing, please also consider testing products from Progressive Epoxies ( The proprietor, Paul Orman, has a rather cacophonic website, but he seems to have a very good product line at practical prices. I'm doing a huge hull blister re-lamination using their "Premium No Blush" cycloaliphatic epoxy, and I'd love to know how that stacks up to West. I've never had trouble with West, but I want the best epoxy on my bottom & blush is just more work. Are non-blushing epoxies really a free lunch? I considered Raka, East, System 3, and MAS before settling. Initial results are good, but I cannot test like PS can! Thansk!

Posted by: PAUL S | September 1, 2011 1:12 PM    Report this comment

New to Practical Sailor?
Register for Free!

Already Registered?
Log In