Where Credit is Due
September 2011 Issue
Where Credit is Due: September 2011
Ten days before the start of a month-long cruise to Maine, my radar broke. In desperation, I took the radar to Raymarine (www.raymarine.com) in Nashua, N.H. Kevin, their radar repair guy, took it off my hands and told me to go have some lunch.
An hour later, Kevin said that he had replaced a component that had gone bad, and it was now running like a top. Not only that, but he also changed out a resistor/capacitor that was OK, but for which Raymarine had a history of problems. I’ve reinstalled the radar, and the display has never looked so good. Now we are all set for our Maine trip, fog and all! This was over and above the call of duty! Great company!
Airborne, Endeavour 42
Hawthorne Cove Marina, Salem, Mass.