Features June 2017 Issue

Boating Eyewear Guarantee

Big name U.S. brands fail warranty support test while Aussie-based Barz steps up.

One of the reason we pay premium for brand-name products is the expectation that if something goes wrong, wed get outstanding support. Some U.S. companies (think Buck knives) have built their reputations on their lifetime warranties. But in the global economy, when brands are sold and resold, it is getting harder and harder to obtain good warranty support.

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