Where Credit is Due: October 2012
I’d like to thank the technical staff at Whale Pumps (www.whalepumps.com), particularly Justin Brennan and Josh Phillips, for helping me with a problem with my manual bilge pump. Recently, the pump diaphragm ripped due to age, and because the pump is old, I could not readily identify the model. An email was quickly answered by Josh and Justin, who, after looking at some pictures, quickly identified the model (Urchin) and provided me with a list of suppliers for a new diaphragm.
It is great when a company supports its older products. I am planning to install an electric pump alongside the current manual one, and when I do, you can bet it will be a Whale.
Pana-Sea-A, O’Day 272