Where Credit is Due: March 2011

CaframoPower FilmZodiac Marine

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Caframo

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In an effort to give credit where credit is due, I want to give a well deserved pat on the back.

Following the recommendations of the Practical Sailor test of cabin fans (April 2008 and October 2010), I installed two

Caframo Sirocco fans in my boat. They both failed due to defective switches. I called Caframo (www.caframo.com) in Canada, There had apparently been a number of fans that had the problem. Within a week, I received two new fans. Great company, great staff, outstanding service!

John Sturrock
Zyzzyx
Via e-mail

A compliment for Power Film (www.powerfilmsolar.com), a solar charging products company out of Ames, Iowa. I purchased a “rollable” solar charger four years a go. It worked perfectly for three years, keeping the 12-volt battery on my Catalina 22 charged. In 2010, it didn’t. I sent it back to Power Film, and they replaced it for free with a new and better model. This company stands behind its product!

They explained how the rolling was the problem, and how the new design eliminates the rolling. A great company, with a great product.

Walt Green
Catalina 22
Golden, Colo.

I just bought a used Zodiac Zoom that was about a year old, and it didn’t have any manuals with it. After getting on the Internet to find one, I finally gave up and e-mailed Zodiac (www.zodiacmarineusa.com). Within 12 hours, I had an e-mail sent to me with a full factory manual attached, at no charge. Great follow-up factory service on a used product!

Nick Edgecomb
Via e-mail

Practical Sailor has been independently testing and reporting on marine products for serious sailors for more than 45 years. Supported entirely by subscribers, Practical Sailor accepts no advertising or any form of compensation from manufacturers whose products we test. Testing is carried out by a team of experts from a wide range of fields including marine electronics, marine safety, marine surveying, sailboat rigging, sailmaking, engineering, ocean sailing, sailboat racing, and sailboat construction and design. This diversity of expertise allows us to carry out in-depth, objective evaluation of virtually every product available to serious sailors. Practical Sailor is edited by Darrell Nicholson, a long-time liveaboard sailor and trans-Pacific cruiser with more than three decades of experience as a marine writer, photographer, boat captain, and product tester. Before taking on the editor’s position at Practical Sailor, Darrell was the editor of Offshore magazine, a boating-lifestyle magazine serving the New England area. Darrell has won multiple awards from Boating Writer’s International, including the Monk Farnham award for editorial excellence. He holds a U.S. Coast Guard 100-ton Master license and has worked as a harbor pilot and skippered a variety of commercial charter boats.

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