Where Credit Is Due: July 2013

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Progressive Insurance

After reading your article, A Sailor’s Guide to Marine Insurance (PS, October 2012), I wanted to give a shout-out to Progressive Insurance (www.progressive.com), which has insured our Stiletto catamaran and our dinghy, outboard motors, and trailers.

Where Credit Is Due: July 2013

Photos courtesy of Jodi Crawford

Customer service is extremely friendly and efficient on the phone any time we want to check or change our policy. And when lightning struck the mast of our catamaran, they sent an adjuster out within two days, took care of the paper work, and had a payment sent to us within two weeks. Thats an incredible turn-around time.

We’ve been very pleased with Progressive.

Jodi Crawford,
Stiletto,
Brunswick, Maine

Groco

A number of years back, when I was rebuilding my Groco head-which came original with my boat and worked flawlessly for 41 years-I had occasion to call Groco Industries (www.groco.net) for parts and advice.

Where Credit Is Due: July 2013

I received a very pleasant reception and a quick referral to Patrick, Grocos outstanding technician. Just recently, I called Groco again for advice on lubricating ball valves, and I again received a very helpful and pleasant phone reception followed by excellent advice, again from Patrick.

I have both respect and admiration for a company that is so loyal to its customers. Groco is a terrific model for others in the marine industry.

R. Brennan,
1969 Cal,
Easton, Conn.

Practical Sailor has been independently testing and reporting on marine products for serious sailors for more than 45 years. Supported entirely by subscribers, Practical Sailor accepts no advertising or any form of compensation from manufacturers whose products we test. Testing is carried out by a team of experts from a wide range of fields including marine electronics, marine safety, marine surveying, sailboat rigging, sailmaking, engineering, ocean sailing, sailboat racing, and sailboat construction and design. This diversity of expertise allows us to carry out in-depth, objective evaluation of virtually every product available to serious sailors. Practical Sailor is edited by Darrell Nicholson, a long-time liveaboard sailor and trans-Pacific cruiser with more than three decades of experience as a marine writer, photographer, boat captain, and product tester. Before taking on the editor’s position at Practical Sailor, Darrell was the editor of Offshore magazine, a boating-lifestyle magazine serving the New England area. Darrell has won multiple awards from Boating Writer’s International, including the Monk Farnham award for editorial excellence. He holds a U.S. Coast Guard 100-ton Master license and has worked as a harbor pilot and skippered a variety of commercial charter boats.

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