Where Credit Is Due: July 2013

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Progressive Insurance

After reading your article, A Sailor’s Guide to Marine Insurance (PS, October 2012), I wanted to give a shout-out to Progressive Insurance (www.progressive.com), which has insured our Stiletto catamaran and our dinghy, outboard motors, and trailers.

Photos courtesy of Jodi Crawford

Customer service is extremely friendly and efficient on the phone any time we want to check or change our policy. And when lightning struck the mast of our catamaran, they sent an adjuster out within two days, took care of the paper work, and had a payment sent to us within two weeks. Thats an incredible turn-around time.

We’ve been very pleased with Progressive.

Jodi Crawford,
Stiletto,
Brunswick, Maine

Groco

A number of years back, when I was rebuilding my Groco head-which came original with my boat and worked flawlessly for 41 years-I had occasion to call Groco Industries (www.groco.net) for parts and advice.

I received a very pleasant reception and a quick referral to Patrick, Grocos outstanding technician. Just recently, I called Groco again for advice on lubricating ball valves, and I again received a very helpful and pleasant phone reception followed by excellent advice, again from Patrick.

I have both respect and admiration for a company that is so loyal to its customers. Groco is a terrific model for others in the marine industry.

R. Brennan,
1969 Cal,
Easton, Conn.

Darrell Nicholson, editor of Practical Sailor, grew up boating on Miami’s Biscayne Bay on everything from prams to Morgan ketches. Two years out of Emory University, after a brief stint as a sportswriter, he set out from Miami aboard a 60-year-old wooden William Atkin ketch named Tosca. For 10 years, he and writer-photographer Theresa Gibbons explored the Caribbean, crossed the Pacific, and cruised Southeast Asia aboard Tosca, working along the way as journalists and documenting their adventures for various travel and sailing publications, including Cruising World, Sail, Sailing, Cruising Helmsman, and Sailing World. Upon his return to land life, Darrell became the associate editor, then senior editor at Cruising World magazine, where he worked for five years. Before taking on the editor’s position at Practical Sailor, Darrell was the editor of Offshore magazine, a boating-lifestyle magazine serving the New England area. Darrell has won multiple awards from Boating Writer’s International, including the Monk Farnham award for editorial excellence. He holds a U.S. Coast Guard 100-ton Master license and has worked as a harbor pilot and skippered a variety of commercial charter boats.

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