Where Credit is Due: Trident Marine, Tidewater Sodablasting, and More!

0

Hunter 410

Photo courtesy of Jim Puckett

Taylor Made products

Just wanted to give a big two thumbs-up to Taylor Made Products (www.taylormadeproducts.com). I had purchased a large-diameter buoy online, and the vendor twice sent me one with a small hole. After the second attempt, I was told I could only get a refund. After a quick call to Taylor Made and a pleasant conversation with Amanda in their customer service department, a replacement was at my house quicker than the original order had been delivered. What had become a frustrating ordeal (large buoys not that easy to repack and return) became one of those increasingly rare moments of satisfaction from a company that really wants to build and sell a great product. Quality is worth the price.

Jim Puckett
Tartan Soul, Hunter 410
Charleston, S.C.

Trident marine

Last summer, I had some problems with my Trident Propane Control system (www.tridentmarine.com). I contacted Canada Trident (Bob Holt) for help. He took the time to call me from Vancouver and sent a protocol to test the sensors and the control panel. With my test results, he diagnosed problems with the sensors and sent me two new sensors for free. Now, everything is fine with my propane detection system. (Be aware with the sensor oxidation, in particularly for the bilge one.) Great customer service!

Robert Chabot
Amanda Lee I, Southern Cross 31
Qubec, Canada

Tidewater Sodablasting

I just read your bottom makeover report (PS October 2015) and need to relate my experience. My boat has been collecting hard bottom paint for 25 years. I decided on sodablasting from word-of-mouth recommendations. I spoke with the owner of Tidewater Sodablasting (Virginia Beach, Va., 757/343-9932), and he told me what he could do. And he did exactly what he said!

He removed all of the old bottom paint, and contained and disposed of the waste in one day. It was down to the gelcoat and looked like it had been sanded and readied for bottom paint. Rarely am I 100-percent pleased with contract labor, but this process was awesome. The price was boat length squared (30×30= $900), and he paid the yard whatever fee they required.

Kent Utley
Mortar Offer, C&C 30-2, 1988, Hull 71
Norfolk, Va.

Practical Sailor has been independently testing and reporting on marine products for serious sailors for more than 45 years. Supported entirely by subscribers, Practical Sailor accepts no advertising or any form of compensation from manufacturers whose products we test. Testing is carried out by a team of experts from a wide range of fields including marine electronics, marine safety, marine surveying, sailboat rigging, sailmaking, engineering, ocean sailing, sailboat racing, and sailboat construction and design. This diversity of expertise allows us to carry out in-depth, objective evaluation of virtually every product available to serious sailors. Practical Sailor is edited by Darrell Nicholson, a long-time liveaboard sailor and trans-Pacific cruiser with more than three decades of experience as a marine writer, photographer, boat captain, and product tester. Before taking on the editor’s position at Practical Sailor, Darrell was the editor of Offshore magazine, a boating-lifestyle magazine serving the New England area. Darrell has won multiple awards from Boating Writer’s International, including the Monk Farnham award for editorial excellence. He holds a U.S. Coast Guard 100-ton Master license and has worked as a harbor pilot and skippered a variety of commercial charter boats.

LEAVE A REPLY

Please enter your comment!
Please enter your name here