Where Credit Is Due: July 2014
We installed an arch with davits on our boat. The tender masked the transom stern navigation light, so in 2009,
I purchased a Lopolight (www.lopolight.com). (I had been impressed by the quality of their LED lights seen at the Paris boat show.) We installed it on top of the arch, improving its visibility greatly. We kept the orginal light with a separate switch and changed the color to a deep blue LED that canít be mistaken with a white light that illuminates the transom platform.
The light failed five years later. I contacted the Lopolight aftersales manager, Mette Oberg, and the company offered me a free replacement, including shipping, just after receiving by mail a picture of the light with a serial number. A few days later, we received in Spain the transom light, which is now perfectly working. I think this is outstanding customer service.
Hibernia, 2007 Beneteau Oceanis 43