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Where Credit is Due: March 2011

288 In an effort to give credit where credit is due, I want to give a well deserved pat on the back. Following the recommendations of the Practical Sailor test...

Where Credit is Due: July 2011

...future, though I will send the old rigging in from now on! Tim DerryChiquita, 1978 Cape Dory Typhoon Mariah, 1965 Pearson Ariel Potter Valley, Calif. In the “Where Credit is...

Where Credit Is Due: April 2013

...huge Raymarine fan now. I want to also give credit to West Marine. Before I called Raymarine, the manager of my local West Marine said he would bend over backward...

Where Credit is Due: December 2011

Photo courtesy of Peter Brown 351 I am writing to give credit where it is certainly due to ScanMarine in Seattle (www.scanmarineusa.com), which sells some very fine boat heating products....

Where Credit is Due: September 2011

...tight engine compartment. Searching with West Marine, where I bought the pump, I couldn’t find a replacement part. I called Johnson Pumps (www.johnson-pump.com) and explained what happened. The woman there...

Where Credit is Due: January 2012

...within 24 hours, my claim was approved. I was given a code for a $100 credit at the Keen online store. I did not have to produce a receipt or...

Where Credit is Due: May 2011

...and does not retreat in the face of adversity. Mike Chamberlain Sweet Dreams, Cal 34-3 Santa Cruz, Calif. Credit is definitely due to Maui Jim Sunglasses (www.mauijim.com) for terrific service....

Where Credit Is Due: June 2015

...but to its credit, the local West Marine (www.westmarine.com) replaced them with prior model year Third Reef jackets (for less than $20), a more-than-reasonable resolution. John Gray Ingenue, Beneteau Richmond,...

Where Credit is Due: West Marine, Forespar, and More!

...foul-weather gear to the local store for replacement or credit. The Honolulu store manager was super nice and helpful. I now have a new set of Third Reef foul-weather gear!...

Where Credit is Due: October 2012

234 I would like to give credit to Jabsco (www.jabsco.com) for going above and beyond in their customer service. We have three Jabsco 58500 electric toilets on our catamaran. Two...