Where Credit is Due
December 2012 Issue
Where Credit is Due: November 2012
Almost two years ago, my Myerchin knife was showing signs of wear and would not open. Knowing that the company (www.myerchin.com) offers a lifetime warranty for the knife, I packaged it up and sent it to them by U.S. mail. After a few weeks, I called the company to check on the status, and they reported that they never received the knife. (And I, stupidly, did not use any tracking services for the mailing.) After six months, I considered it lost in the mail and purchased an inexpensive replacement from West Marine.
This past Monday, I received a brand-new, next-model-up Myerchin knife, with packaging and a carrying case, delivered by UPS. Apparently, they had found my old knife and made good on their guarantee. They could have just as easily forgotten about it, as I did. Itís great to find a company with the integrity to do the right thing.
Edd M. Schillay
Starship Enterprise, C&C 37/40
City Island, N.Y.