Where Credit is Due June 2011 Issue

Where Credit is Due: June 2011

South Pacific Australia

About seven years ago, I bought a windlass for my Hunter 340 from South Pacific Australia (www.southpacific.com.au). After two years, I noticed that the chrome coating was starting to peel off. It became worse, so after seven years, I contacted the company and asked for their advice. Without any hesitation, they wrote me the next day and asked for my home address so they could send me replacements for the damaged parts. No charge. In a week, I had new upper part for the windlass! That’s taking responsibility!

Rami Gazit
Sea-U, Hunter 340
Herzelia, Israel


Next: Groco

Comments (0)

Be the first to comment on this post using the section below.

New to Practical Sailor?
Register for Free!

Already Registered?
Log In