Where Credit is Due
March 2013 Issue
Table of Contents
- New Found Metals
- Winchrite
- Egginton Bros.
Where Credit is Due: March 2013
Egginton Bros.
About five years ago, I purchased a high-quality, stainless-steel sailing knife directly from Egginton Bros. Ltd. in the UK (www.eggintongroup.co.uk). The knife performed fine over the years until my son over zealously used the marlin spike. As a result, the spike’s pivot had splayed, and the spike was then loose. I returned the knife to Egginton and received it back two weeks later, cleaned, lubricated, repaired, and re-riveted without cost.
Carl de Stefanis
White Plains, N.Y.
Comments (1)
I would like to express KUDOS to the GOPRO Company--Especially Adam C and Stephen E. In January 2013, I purchased a brand new GOPRO HERO3 HD Camera with mounts for sailing. I am using the camera for professional purposes while sailing. I installed the mounts and all the equipment on my sailboat for the first days trials to get used to using the camera. While I was sailing in light wind on the Delaware River, the entire assembly, along with the camera decided to swim to the bottom of the river--the mount failed. I contacted GOPROto express my disappointment. The GOPRO team immediatly sent me replacement equipment--ALL BRAND NEW. It has been YEARS since I have experienced such superb customer service from a company! Thank you GOPRO.
Captain Andrew Seligman USCG Licensed Master ASA Sailing Instructor
Posted by: ANDREW S | April 18, 2013 7:53 AM Report this comment
Add your comments ...
New to Practical Sailor? Register for Free!
Already Registered? Log in
Forgot your password? Click Here.