Where Credit is Due: March 2013

New Found MetalsWinchriteEgginton Bros.

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I am in the middle of a complete refit of a 1978 CSY 44. A while back, I purchased four bronze portholes from New Found Metals (www.newfoundmetals.com). Recently, I had ordered three more custom portholes from NFM. Because of a miscommunication, they arrived at the boat in stainless rather than bronze. I called Terry at NFM, who said she would check with the owner and get back to me. The very next day, she called and said to return them and she would re-order the bronze at no charge. The bronze ports arrived as she said. New Found Metals has great service and great products as well.

Capt. Mike Zofchak

CSY 44

Sandusky, Ohio

I purchased a Winchrite machine for my sailboat three years ago and used it for a year. The machine was working OK but not great, and I was puzzled as to why it wasn’t as strong as it was when it was new. I called Winchrite (www.sailology.com), and they said to send the unit back. Instead of repairing my Winchrite, they sent me a brand-new one. I couldn’t believe it. This is what an American company does. No wonder they have a great product and great company.
I used my new Winchrite all this last summer, and it worked smoothly. Their product is the best, and I would recommend it to anyone who wants to take the work out of winching halyards.

William D. Kerr

Winthrop, Mass.

About five years ago, I purchased a high-quality, stainless-steel sailing knife directly from Egginton Bros. Ltd. in the UK (www.eggintongroup.co.uk). The knife performed fine over the years until my son over zealously used the marlin spike. As a result, the spikes pivot had splayed, and the spike was then loose. I returned the knife to Egginton and received it back two weeks later, cleaned, lubricated, repaired, and re-riveted without cost.

Carl de Stefanis

White Plains, N.Y.

Practical Sailor has been independently testing and reporting on marine products for serious sailors for more than 45 years. Supported entirely by subscribers, Practical Sailor accepts no advertising or any form of compensation from manufacturers whose products we test. Testing is carried out by a team of experts from a wide range of fields including marine electronics, marine safety, marine surveying, sailboat rigging, sailmaking, engineering, ocean sailing, sailboat racing, and sailboat construction and design. This diversity of expertise allows us to carry out in-depth, objective evaluation of virtually every product available to serious sailors. Practical Sailor is edited by Darrell Nicholson, a long-time liveaboard sailor and trans-Pacific cruiser with more than three decades of experience as a marine writer, photographer, boat captain, and product tester. Before taking on the editor’s position at Practical Sailor, Darrell was the editor of Offshore magazine, a boating-lifestyle magazine serving the New England area. Darrell has won multiple awards from Boating Writer’s International, including the Monk Farnham award for editorial excellence. He holds a U.S. Coast Guard 100-ton Master license and has worked as a harbor pilot and skippered a variety of commercial charter boats.

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