Where Credit is Due
July 2011 Issue
Where Credit is Due: July 2011
I purchased new standing rigging from Rigging Only (www.riggingonly.com) in Fairhaven, Mass. Because I did not want to send the old rigging in, I measured the lengths and called them in.
When they arrived, I checked a short shroud and found it to match the old one, but when I re-rigged, the long shrouds were not long enough. I called Rigging Only and reported that the shrouds had been cut short. With no argument, they said they would fix them.
It later became clear that although I had made every effort to be accurate, my original numbers were short because of not stretching the wire enough. But Rigging Only never once acted in any way except to make sure that I was satisfied. The quality of their product and service is A+ in my book, and they will always get my business in the future, though I will send the old rigging in from now on!
Tim DerryChiquita, 1978 Cape Dory Typhoon
Mariah, 1965 Pearson Ariel
Potter Valley, Calif.