Where Credit is Due: August 2011

WEEMS & PLATH

Reader Bob Kane’s Sabre 362, Cheers, flies it spinnaker. Kane sent kudos for Weems & Plath’s customer service.

When the hands and mechanism on my Weems & Plath clock/tide clock malfunctioned, I sent the unit to the company (www.weems-plath.com) for repair. While I didn’t know the age of the unit, because it came with my used 1996 Sabre 362, I fully expected it was beyond any warranty period and was prepared to pay repair costs.

To my pleasant surprise, Weems & Plath returned the unit with a new movement at no charge. In addition, they provided a discount coupon with 25 percent off on any purchase from the Weems & Plath catalog.

Such service beyond the norm warrants commendation and a recommendation as a company that stands behind its products.

Bob Kane
Cheers, Sabre 362
Coan River, Va.

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