Where Credit Is Due: February 2014

Gill

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MacENC

PS readers already know MacENC (PS, July 2013) is a good charting program. I recently experienced terrific customer service from the company. I used MacEnc (www.gpsnavx.com/macenc/) as my backup chartplotting software on a trip to Bermuda in 2007. A month ago, preparing for another offshore trip, I emailed their customer service, asking whether I could update the program and transfer it to a newer laptop. Within a few hours, I had responses with the download link and an activation code. Before the end of the day, I had the updated software on my new laptop at no additional charge. It sometimes seems that nothing concerned with boats is easy, but this was. Good software, great service.

Ray Smith
Happy Destiny, 2004 Jeanneau Sun Odyssey 43
McLean, Va.

MacENC nautical charting

I recently sent my six-year-old Gill Coastal Racer jacket back to Gill (www.gillna.com) for repair of the waterproof zipper. The bottom of the zipper had become distorted, making it impossible to zip. Gill promptly informed me that my model was no longer in production, so they did not have the part to fix it. Instead, they sent me, for free, a brand-new Keelboat Racing jacket even more technically advanced than the one I had sent them. This was beyond my expectations.

Richard Levitt
Northfield, NJ.

Darrell Nicholson, editor of Practical Sailor, grew up boating on Miami’s Biscayne Bay on everything from prams to Morgan ketches. Two years out of Emory University, after a brief stint as a sportswriter, he set out from Miami aboard a 60-year-old wooden William Atkin ketch named Tosca. For 10 years, he and writer-photographer Theresa Gibbons explored the Caribbean, crossed the Pacific, and cruised Southeast Asia aboard Tosca, working along the way as journalists and documenting their adventures for various travel and sailing publications, including Cruising World, Sail, Sailing, Cruising Helmsman, and Sailing World. Upon his return to land life, Darrell became the associate editor, then senior editor at Cruising World magazine, where he worked for five years. Before taking on the editor’s position at Practical Sailor, Darrell was the editor of Offshore magazine, a boating-lifestyle magazine serving the New England area. Darrell has won multiple awards from Boating Writer’s International, including the Monk Farnham award for editorial excellence. He holds a U.S. Coast Guard 100-ton Master license and has worked as a harbor pilot and skippered a variety of commercial charter boats.

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